Refund Policy
Last updated: November 2025
At CryptoPrice PRO, we want you to be completely satisfied with our products and services. This Refund Policy outlines the conditions under which we offer refunds.
1. Digital Products and Services
Subscription Services
- You may cancel your subscription at any time
- Cancellation takes effect at the end of the current billing period
- No prorated refunds for partial months
- Annual subscriptions may be eligible for prorated refunds within 30 days
One-Time Purchases
- Digital products are non-refundable once delivered
- Refund requests must be made within 14 days of purchase
- Refunds may be granted if the product is defective or not as described
2. Subscription Services
For recurring subscription services:
- You may cancel your subscription at any time through your account settings
- Cancellations take effect at the end of the current billing period
- No refunds are provided for partial subscription periods
- Unused credits expire according to your subscription tier terms
3. Eligibility for Refunds
Refunds may be granted in the following cases:
- Technical issues preventing access to purchased products
- Duplicate charges
- Significant discrepancy between advertised and delivered features
- Service outages exceeding 48 consecutive hours
4. Non-Refundable Items
The following are not eligible for refunds:
- Consumed credits or tokens
- Completed custom work approved by the client
- Third-party services or licenses purchased on your behalf
- Purchases made more than 30 days ago
5. How to Request a Refund
To request a refund:
- Email us at bilgesamllc@gmail.com
- Include your order number and reason for the refund
- Provide any relevant documentation or screenshots
- We will respond within 3-5 business days
6. Processing Time
- Approved refunds are processed within 5-10 business days
- Refunds are issued to the original payment method
- Bank processing times may vary
7. Contact Us
If you have questions about this Refund Policy:
- Email: bilgesamllc@gmail.com
- Address: CryptoPrice PRO, 30 N Gould St Ste R, Sheridan, WY 82801, United States